Good afternoon everybody,

First of all, I would like to introduce myself, my name is Carlos Garcés and I am in charge of the purchase department in Service. The main objective of the presentation is to explain the actions that we are carrying out to improve the delivery time of spare parts.

During last year and the beginning of the current year, we have already finished some actions in that sense.

• Move of spare parts warehouse: As you know, the spare parts warehouse was located in the ground floor of Service building in Castelldefels. In June 2024, we moved to our facilities in Barcelona. It allowed us to increase the total storage surface, hire one more person and having better work areas. Now we have a more efficient layout and with more capacity for order preparation.
• SAP: During the of implementation of SAP, we spent a lot of hours and we made a very big effort in order to improve our processes and efficiency in Service. We focused in making the purchase procedure faster, simplifying the warehouse tasks and improving the control of sales orders. After 8 months of Go Live, the general sense feeling is that we can manage our daily tasks more fluently and we have more control of the supply chain.
• Weekly shipments: For the dealers with a big volume of purchase, we have fixed a day for a weekly shipment with the available spare parts included in your It allows to guarantee a constant flow of spare parts to you.

We are going to introduce more changes during the rest of the year with the purpose of keep on reducing the delivery time.

• Integration with transport system: Currently the platform of our transport partner is not linked with our system so we have to introduce all the data manually on its It is a waste of time so we are going to connect both systems to transfer all the data automatically.
• Planned orders: We are analysing the sales of last years for each dealer and we will contact all of you to suggest a year planned order for the references with more rotation. The planned orders guarantee the agreed delivery dates and make the management of our stock and purchase orders to our suppliers easier.
• Increase of stock level: Due to the increase of storage surface of the new spare parts warehouse, we are going to increase the level of stock for the references with more rotation. With this increase, we will be able to control the fluctuations in material demand better.
• Spare part categorizing: The idea is to assign a category to each spare part that will be visible in the Matachana Portal. Each category will be assigned an average delivery time and maximum quantity for express delivery. The categorisation will be carried out according to the annual warehouse turnover and the age of the machines where it is installed.
• Matachana Web Portal
  • Easy buy: We are going to develop a new option in Matachana Web Portal to simplify your purchase process. The idea is to include a basket in the product catalogue where you can add the spare parts you want like you do in in an online shop. After that, you will receive an order confirmation from our system with the estimated delivery time for each reference.
  • Orders follow up: A new environment will allow you to follow up your orders seeing the transport tracking number, expected delivery time for pending orders, download delivery notes or invoices,…

To sum up, we are working to improve the delivery time of spare parts and we hope to be successful during the second semester of the year. It is also very important that dealers have the necessary parts in stock to carry out maintenance and repairs and plan the orders with enough time.